Shipping policy
International shipping
We only ship our products within Europe. We have an established partnership with FedEx, UPS, and DHL that handle international air freight delivery. For larger orders, we offer the option of ocean freight in addition to air freight. Ocean shipping is only possible for orders a minimum order quantity of 15 or more pieces.
Delivery times
Delivery times range from 6-8 weeks from the moment you place your order until it arrives at your doorstep.
Shipping & packaging charges
Shipping and packing charges are included in our retail price advertised on Studio Botanica’s website. The shipping cost is based on standard international shipping rates calculated by our courier partner. All charges upon final purchase cover air freight, clearance processing, insurance and door delivery.
Customs duties & taxes
Customs duties and taxes that may be levied at the destination country are not included in our shipping charges and are the responsibility of the buyer. Here are some useful links with more information about customs duties and taxes in Europe.
Customs clearance for international purchases
We do everything to provide a positive delivery experience with minimal involvement from Studio Botanica’s customers. Our workshop in Mumbai and Fedex prepare all the necessary documentation required help with customs clearance. We constantly monitor your shipment and stay in touch with the shipping company to sort out any clearance related issues.
Returns
For more details on returns and what to expect, please review our Refund Policy.